Due to hygiene reasons, we do not accept refunds or exchanges.
We take great care in our quality control process to ensure every item reaches you in perfect condition, so issues are extremely rare.
When your order arrives, you’re welcome to inspect it before accepting it. If you choose not to accept the item upon delivery, you will only need to pay the standard shipping fee to the courier, and the item will be returned to us.
Thank you for your understanding and support.